On the rare occasion that the Buddyrider dog seat does not fit your bike, return it within 10 days for a full refund less initial postage and transaction fees. The returned product must be unused and undamaged.
Please send an email to nzpedalpals@gmail.com and state the reason for the return prior to posting. Once posted, please email the same address with the return tracking number. Shipping charges are at the customer’s expense.
We ask that you please take extra care when packaging the product by wrapping the receiver and metal parts in bubble wrap or any other material. This is to stop them from moving around and damaging the plastic seat whilst in transit.
Please send returns via tracked courier to the following address, remembering to then email us the tracking number.
Pedal Pals
7 Cotter Way
Tauriko
Tauranga 3110
Please Note: All items must be returned undamaged for a refund. If products are returned damaged we will assess the condition and refund accordingly.